Florida Private Investigators Identifax Investigative Services Insurance Fraud Investigation
Insurance Fraud
Identifax Investigative Services
Identifax Investigative Services, Inc. Identifax Investigative Services, Inc.
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A PROGRESSIVE ORGANIZATION OF DEDICATED PROFESSIONALS

LONGEVITY
To remain a successful service company, you have to give good service! With over 90% of business failing within 5 years, what has kept Identifax successful for over two and a half decades?

Quite simply, we understand our clients problems and needs, then handle them as if they were our very own. And we've been doing that on over 90,000 investigations these past 3 decades!

MANAGEMENT ATTRITION

Perhaps the greatest challenge to a business is in keeping their best and brightest on board.  The loss of an exceptional manager can ruin the entire business.

Beginning in 1994, Identifax effectively eliminated management attrition by offering all our experienced, senior branch managers the opportunity to own their branch.  This policy has created a lasting, experienced local management team! Today, all our branch offices are managed by business partners, not employees of the company. The parent company still oversees them all by setting policy and maintaining the consistent investigative quality that is our trademark.

STAFF TRAINING

We strive to hire only the very best investigative candidates, then we train them in our way of doing things. Then we keep training them in-house.  

With the serious risk of vicarious client exposure, our staff always remains aware that they are the most important piece of the team.

TECHNOLOGICAL LEADERSHIP

Identifax hasn't ignored the technological advances of the past 3 decades. We introduced color videotape while others used Super-8 surveillance movie film. We added color video stills in our investigative reports while our competitors were still learning to word process. We created our own case management software while others still relied on paper systems.

We continue to lead by implementing new techniques and technologies as our clients' needs and the industry changes.
Our technological leadership continues today with:

      • E-mail and web based case assignments
      • Internet logging of daily investigative results via our Web Site
      • State of the art digital and low light videotape equipment
      • Color video still photos in all surveillance reports
      • State of the art GPS surveillance tracking system
      • Company developed in-house computer systems
      • Radio and cellular mobile equipment for our field staff
      • On Line client review of daily field notes and Reports
     

All investigations are strictly regulated by and comply with the following statutes:
the Fair Credit Reporting Act (15 U.S.C. Sec 1681 et seq) "FCRA"

Federal HIPAA regulations regarding Protected Health Information.
The GRAMM-LEACH-BLILEY ACT (U.S.C Title 15, Chapter 94, Section 6801 et seq)
The Drivers Protection Act (18 U.S.C. Section 272)



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